FREE DELIVERY FOR ORDERS ABOVE UGX 150,000

Delivery & Return Policy

Enjoy Complimentary Delivery On All Jewelry Orders UGX 150,000 & Above!

We deliver orders in Kampala and Wakiso within 12 hours for 5,000UGX. All other orders will be delivered between 2-3 working days for 10,000UGX. Delivery is complimentary for all orders above 150,000UGX.

Express Delivery orders placed from Kampala and Wakiso by 12.30pm Monday-Saturday will arrive on the same day for 10,000UGX.

We do not make deliveries on Sundays and public holidays. Orders placed on these days will be delivered on the next working day.

Currently we are only able to accept online orders within Uganda. To inquire about deliveries outside Uganda, please contact our sales team on +256 757 116 874 or info@phinejewels.com Our team is available Monday to Saturday 09:00 – 18:00; closed Sundays and public holidays.

Return Policy

Items should be returned within 24 hours. All items should be returned in their original state and packaging. Call us and arrange a collection or drop off of your package. Refunds will be issued using the original form payment within 2 days of return less the original shipping costs.

If you have any questions please contact our sales team on +256 757 116 874 or info@phinejewels.com , available from 09:00 – 18:00 Monday to Saturday; closed Sundays and public holidays.